NEWS
Holiday Opening Hours
Dear Customer,
Please note that our call center and in-person customer service opening hours will change during the holiday season as follows:
Holiday Opening Hours
Call Center:
December 13, 2025: Closed
December 24–26, 2025: Closed
December 31, 2025: 8:00 AM – 12:00 PM
In-Person Customer Service:
December 12, 2025: 9:00 AM – 4:00 PM
December 13, 2025: 9:00 AM – 12:00 PM
December 24–26, 2025: Closed
December 29–30, 2025: 9:00 AM – 4:00 PM
December 31, 2025: 9:00 AM – 12:00 PM
Customer Information
We would like to inform you that in the NMPS Mobile Payment and Public Transport Mobile Ticket applications, only one-time (ad-hoc) bank card payments are currently available besides other payment methods, such as balance top-up or secure payment solutions (e.g., Google Pay for Android or Apple Pay for iOS). To ensure a smooth and convenient experience, we recommend using the NMPS balance, which can be maintained easily with manual or automatic top-up options. You can set custom limits so that when your balance drops below a specified amount, the system automatically reloads it with a predefined sum (e.g., 1,000 HUF). On the NMFR web portal, we recommend one-time bank card payments besides bank transfer payments in order to use our services.