Customer Service
Dear Customers,
Please be informed that on Saturday, 8 August 2026 (the official substitute working day), our Call Center (telephone customer service) will be closed.
Thank you for your understanding.
Contact information of our Customer Service
| National Mobile Payment Plc. | ||||
| Call center availability and opening hours | ||||
| Phone number (from the country or abroad) | +36-36-889-889 | |||
| Monday | 08:00 - 16:00 | |||
| Tuesday | 08:00 - 16:00 | |||
| Wednesday | 07:00 - 19:00 | |||
| Thursday | 08:00 - 16:00 | |||
| Friday | 08:00 - 16:00 | |||
| Personal customer service contact details and opening hours | ||||
| E-mail address | ugyfelszolgalat@nmzrt.hu | |||
| Address | 1027 Budapest, Kapás utca 6-12., "A" épület, földszint * | |||
| Monday | 09:00 - 16:00 | |||
| Tuesday | 09:00 - 16:00 | |||
| Wednesday | 09:00 - 16:00 | |||
| Thursday | 09:00 - 16:00 | |||
| Friday | 09:00 - 12:00 | |||
Consumer protection contact:
Consumer Protection Inspectorate at the Government Office of Budapest Capital City
Address: 1052 Budapest, Városház u. 7
Telephone: +36 (1) 450-2598
E-mail: fogyved_kmf_budapest@bfkh.gov.hu
Opening hours:
Tuesday: 9:00-13:00, 14:00-16:00
Thursday: 9:00-13:00, 14:00-16:00
Friday: 10:00-12:00