2025. 02. 25. 10:54
Customer Information
We would like to inform you that in the NMPS Mobile Payment and Public Transport Mobile Ticket applications, only one-time (ad-hoc) bank card payments are currently available besides other payment methods, such as balance top-up or secure payment solutions (e.g., Google Pay for Android or Apple Pay for iOS). To ensure a smooth and convenient experience, we recommend using the NMPS balance, which can be maintained easily with manual or automatic top-up options. You can set custom limits so that when your balance drops below a specified amount, the system automatically reloads it with a predefined sum (e.g., 1,000 HUF). On the NMFR web portal, we recommend one-time bank card payments besides bank transfer payments in order to use our services.
Protecting the integrity of our system and safeguarding user data are top priorities for us. Recently, there have been significant cybersecurity incidents worldwide and in Hungary, leading to the leakage of large amounts of customer data (such as email addresses, usernames, and passwords). Since many users tend to use the same login credentials across multiple platforms, such incidents pose a serious risk. To enhance security and prevent potential financial and personal data breaches, we have implemented temporary security restrictions. While these measures may slightly impact user experience, we believe they are necessary to protect our customers and order to prevent the potential occurrence of serious personal and financial damages affecting a wide range of users.
As digital service providers, we constantly strive to balance convenience and security, ensuring the best possible experience for our users.
If you have any questions, please contact our customer service team, who will be happy to assist you.
Thank you for your cooperation.
Best regards,
National Mobile Payment Plc.